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System Requirements

To watch videos on Splinke you must be connected to the internet with a 1.5Mb+ connection. You can also stream and download lessons using our iOS and Android apps to watch offline.

Desktop / Laptop

  • Internet Explorer 10 or greater Google Chrome v50.x+, Microsoft Edge, Mozilla Firefox or Safari.
  • JavaScript must be enabled
  • Java needs to be installed
  • At least 1.5 Mbps internet connection.

We recommend disconnecting from any VPN connection on your computer as this may cause buffering issues when watching videos.

If you are using Internet Explorer and the compatibility mode is set to IE9 or below, the website will not work. Therefore, compatibility mode on IE10 or above must be disabled.

When using Internet Explorer with Windows 7 please insure that Java is up to date on the machine.

If the requirements mentioned above are met and you are still facing trouble, please contact support@splinke.com. We may require to hold a share screen session with the end user to identify the problem.

iPhone/iPad

  • A 1 Mbps+ internet connection is required to stream lessons or alternatively download lessons to watch offline

Android phone / tablet

  • A 1 Mbps+ internet connection is required to stream lessons or alternatively download lessons to watch offline